Coordinate HVAC service calls for Westisle Heating & Cooling in Duncan, using dispatching and customer service skills. Work weekdays from 7:30 am to 4:30 pm.
This permanent full-time Service Dispatcher connects customers, technicians and the office. You will schedule service and installation work, answer inquiries, create work orders, and coordinate residential installs. HVAC experience is not required, because training is provided on the HVAC side.
Key Responsibilities: Schedule and dispatch technicians for service and installation work
Answer inbound calls and handle customer inquiries professionally
Create accurate work orders in Service Fusion
Coordinate residential installs, sub-trades, equipment ordering and site readiness
Update customers when service timelines change
Requirements: Dispatch, customer service or administrative coordination experience
Confidence handling high call and task volumes
Strong organization and skilled phone communication
Computer skills and Microsoft Office comfort
High school diploma or equivalent
Bring dispatch coordination, customer communication and organization skills to Westisle Heating & Cooling's Duncan service team.

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📌 HVAC Service Dispatcher Duncan (British Columbia)
🏢 Riverstone Management
📍 British Columbia