Apply as a service dispatcher at Broadway Refrigeration & Air Conditioning in Burnaby, BC, where your upbeat communication and multitasking abilities support our agile team. This full time position centers around productive scheduling and customer engagement.

You'll play a crucial role in our operations, triaging service calls, scheduling technicians, and keeping customers well-informed. By working closely with various teams, your efforts will help enhance safety and efficiency in our mechanical services across the region.

Your attention to detail and customer focus will help maintain high service standards.

Key Responsibilities:
Triage and prioritize service requests with precision
Create schedules for technicians based on urgency and needs
Manage parts,



tools, and site requirements efficiently
Provide customers with regular updates and recommendations
Ensure compliance with safety protocols and procedures

Requirements:
Minimum of 2 years in dispatch or service coordination
Strong time management and multitasking skills
Excellent verbal communication skills
Proficient in Microsoft 365 and dispatch software
Familiar with Metro Vancouver's travel times

Bring your expertise in service coordination to enhance our operations at Broadway.

📌 Hvac Service Dispatcher In Burnaby
🏢 Broadway Refrigeration & Air Conditioning
📍 Burnaby