Support Transportation Operations through dispatch, customer service, and administrative coordination at the Regional Operations Centre in Waterloo Region.

The Region of Waterloo seeks a full time Operations Assistant for its Transportation Services division. You will provide dispatch response, frontline reception, and administrative support while documenting service requests, coordinating communications, and maintaining operational records. The on-site schedule is Monday to Friday, 7:00am to 3:00pm.

Key Responsibilities:

- Dispatch staff for traffic signal and traffic sign maintenance
- Relay messages between field staff and external contacts
- Process customer requests through Lagan and Hansen
- Coordinate Ontario One Call utility locate requests




- Document winter operations activities and overtime responses

Requirements:

- Grade 12 education plus three years of related experience
- Working knowledge of two-way radio systems and dispatch setups
- Knowledge of the Regional road network and divisional services
- Computer skills with MS Office, Hansen, Lagan, and GIS
- Ability to travel within Waterloo Region

Bring dispatch, database, communication, and problem-solving skills to Transportation Services at the Region of Waterloo.

📌 Transportation Operations Dispatcher Assistant (Canada)
🏢 Region of Waterloo
📍 Canada