OVERVIEW LANGUAGES English
EDUCATION Secondary (high) school graduation certificate
or equivalent experience
EXPERIENCE 1 year to less than 2 years
ON SITE Work must be completed at the physical location. There is no option to work remotely.
RESPONSIBILITIES TASKS Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
BENEFITS FINANCIAL ADVANTAGES As per collective agreement

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📌 Front desk agent (British Columbia)
🏢 Crest Hotel
📍 British Columbia