Lead heavy-duty truck service with customer intake, estimating, and parts coordination at Battle Motors. Work across counter, phone, email, and fleet accounts.
This Service Advisor manages customer experiences from first contact through delivery and follow-up. The work includes VIN-based parts identification, work-order creation, technician coordination, estimates, authorizations, and proactive status updates. You will also support business development across Southeast Michigan vocational fleets, municipalities, and conquest accounts.
Key Responsibilities: Capture customer requests, vehicle details, urgency, and service history
Build estimates using labor times, VMRS coding, and parts pricing
Coordinate technicians, parts staging, scheduling, quality checks, and delivery




Provide daily updates for repairs exceeding four hours
Develop fleet accounts and document contacts in HubSpot
Requirements: Ability to identify parts using VIN, serial number, and model
Ability to explain repairs and obtain documented authorization
Ability to operate HubSpot, Epicor, Fullbay, and VWMS
Ability to invoice accurately and verify payment or account terms
Commitment to safety procedures, training, and required protective equipment
Use service advising, parts expertise, estimating, and fleet outreach to support Battle Motors customers and heavy-duty operations.

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📌 Heavy Duty Service Advisor (Manitoba)
🏢 Battle Motors
📍 Manitoba