Support dental clinics in person at Dalhousie University in Halifax, using patient scheduling, chart review, and administrative expertise.
Reporting to the Manager, Patient Services, this assistant provides front-line administrative and customer service support. The work spans undergraduate, graduate, and ten specialty clinics, coordinating appointments and patient communications. It also supports students, dentists, faculty, staff, and facilities.
Key Responsibilities: Review patient charts and referral information before scheduling appointments
Triage calls and visitors for dental emergencies using faculty criteria
Coordinate student assignments, coverage, meetings, and patient appointment schedules
Analyze treatments for insurance and alternate coverage submissions
Review accounts,



enter treatments, reconcile receipts, and process payments
Requirements: Dental Office Management or Dental Assisting program
Five years’ administrative dental office experience, or equivalent
Proficient data entry and Microsoft Office software skills
Knowledge of dental terminology and office management programs
Excellent organizational, interpersonal, and communication skills
Apply dental administration, patient scheduling, and billing skills while supporting Dalhousie’s comprehensive dental clinics.

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📌 Dental Clinic Patient Services Assistant (Nova Scotia)
🏢 Dalhousie University
📍 Nova Scotia