Salary $27.60-$34.94 per hour ($46,645 - $59,042 per annum based on 32.5 hours per week)

Classification

Classification C5

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Faculty of Graduate Studies ( FGS ) is the premier Maritime location for advanced study, supporting over 3,500 graduate students in a research-intensive environment and offering more than 95 master’s and 45 doctoral programs. Reporting jointly to the Program Officer and Senior Manager, Professional Development & Student Engagement, the Grad Studies Generalist Clerk supports graduate student programs and records, serves as a primary contact for students and faculty, and coordinates student engagement and professional development activities.

Key Responsibilities

- Provide administrative support for graduate student admissions, registrations, records management, and academic processes.
- Serve as a primary point of contact for students, faculty, and staff,



responding to inquiries and providing guidance on policies and procedures.
- Maintain accurate and confidential student records, databases, and related documentation.
- Coordinate graduate program administrative activities, including processing forms, tracking requirements, and supporting program operations.
- Organize and support career development programs, workshops, events, and student engagement initiatives, including scheduling, managing registration, room booking and ordering catering.
- Prepare correspondence, reports, and other administrative materials while supporting the day-to-day operations of Graduate Studies.

Required Qualifications

- Business/Office administration program with approximately three to four years’ related experience (or equivalent combination of training and experience).
- Strong administrative and organizational skills with the ability to manage multiple priorities and deadlines.
- Experience providing client service and responding to inquiries from students, faculty, staff, and external stakeholders.
- Proficiency with computerized systems, databases, Microsoft Office applications, and maintaining accurate records and documentation.
- Strong written and verbal communication skills, with attention to detail and accuracy.




- Ability to work independently while exercising sound judgment, discretion, and confidentiality when handling sensitive information.

Assets

- Experience working in a graduate studies, academic administration, or student services environment, including familiarity with student information systems and university policies and procedures.

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular:

- Self-Awareness & Professionalism
- Integrity
- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Application Consideration

Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racial

📌 Grad Studies Generalist Clerk (Canada)
🏢 Dalhousie University
📍 Canada