FedEx seeks a customer service representative skilled in direct customer assistance, accurate information, and administrative support. The interview position includes sales promotion.
This customer-facing position provides information and assistance while completing administrative duties for efficient operations. You will support continued sales and identify potential incremental revenue wherever possible. FedEx Express and Ground products and services knowledge is preferred. Canadian Customs regulations knowledge is also preferred.
Key Responsibilities: Provide accurate information to customers through direct interaction
Assist customers with service-related questions and needs
Perform administrative duties supporting efficient operations




Promote continued sales during customer interactions
Generate potential incremental revenue wherever possible
Requirements: High school diploma or equivalent; college diploma preferred
Excellent interpersonal and verbal communication skills
Good analytical, problem-solving, and negotiation skills
Ability to operate in a PC Windows environment
Ability to complete required training and mandatory testing
Use customer assistance, communication, administration, and sales skills to support FedEx customers and effective daily operations.

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📌 FedEx Customer Service Representative (Newfoundland and Labrador)
🏢 FedEx
📍 Newfoundland and Labrador