Personal lines service and claims expertise define this permanent full time Account Manager position at McFarlan Rowlands Insurance Brokers in Aylmer, Ontario.

Serve assigned personal lines clients throughout policy periods and renewals. Manage inquiries, policy changes, documentation, claims transactions, and accounts receivable. The position requires RIBO licensing or eligibility, insurance processing experience, and careful communication. EPIC knowledge is an asset.

Key Responsibilities:

- Service assigned clients during renewals and policy periods
- Process inquiries, changes, endorsements, cancellations, and renewals
- Record and process claims transactions accurately
- Manage assigned client accounts receivable procedures
- Solicit personal lines business and provide quotations

Requirements:

- RIBO licensed or eligible for RIBO licensing
- Minimum two years sales, service, or processing experience
- Excellent customer service and communication skills
- Organization, prioritization, and attention to detail
- Microsoft Office knowledge; EPIC experience is an asset

Support personal lines clients through accurate policy processing, claims service, and responsive communication from McFarlan Rowlands’ Aylmer office.

📌 Personal Lines Account Manager (Canada)
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📍 Canada