Be the first point of contact at YMCA Immigrant Services as Client Intake Support Staff. Help clients navigate settlement services while fostering a welcoming setting in this full-time role.As a key support within the Client Intake Department, you will facilitate essential communication with clients. Your responsibilities include guiding clients through programming options, managing bookings, and ensuring documentation is collected accurately. This role is vital for maintaining a professional space that accommodates diverse immigrant needs.Key Responsibilities:Provide program information to clients regarding settlement supportHandle client registrations, attendance,



and space bookingsMake referrals to community resources for settling inEnter intake information into data systems accuratelyComplete gathering of essential documents for intakeRequirements:High School Diploma or equivalent experiencePrior experience in a fast-paced customer service settingStrong skills in maintaining confidential client recordsProficient in digital tools like Microsoft OfficeExcellent communication abilities in English; other languages are a plusYour ability to assist diverse clients with integrity and professionalism is essential to supporting their settlement journey.

📌 Client Intake Staff At Ymca Immigrant Services (Halifax Regional Municipality)
🏢 Ymcahfx
📍 Halifax Regional Municipality