Customer service and reception skills meet meaningful aged care work at Warrigal Links in Wollongong, supporting visitors, customers, and the broader community.

As a part time Customer Service Officer, you will provide skilled support at the initial point of contact for Warrigal Links. The role suits experienced customer-facing specialists with reception, cash handling, invoice cost coding, data entry, and computer literacy skills. You will engage with people, maintain customer relationships, and understand older people’s needs. The position offers 30 hours weekly, with flexibility across seven days between 7.00am and 10.30pm.

Key Responsibilities:
Welcome visitors as Warrigal Links’ initial point of contact
Deliver qualified support and services to customers




Support the broader community through outstanding customer service
Complete reception duties and cash handling
Maintain accurate documentation and customer relationships

Requirements:
Extensive customer service experience in customer-facing work
Experience with reception, cash handling, and invoice cost coding
Strong data entry and computer literacy skills
Strengths in planning, time management, flexibility, and technology use
Understanding of older people’s needs

Bring professional reception, documentation, and relationship-building skills to Warrigal’s customer service team in Wollongong.
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