Lead Pension Risk Transfer administration and client experience management in Toronto, using vendor governance and operational controls to shape delivery.As Senior Manager, you will build the operational model for TD’s PRT business and establish a current function and team. The work spans pensioner onboarding, client data management, third-party administration, contract support, and end-to-end risk controls. You will collaborate with internal partners and govern external providers.Key Responsibilities:
Design PRT administration processes, controls, service standards, and governance routinesOversee vendors supporting onboarding, calculations, payroll, and customer servicingLead negotiations, service frameworks, scorecards, escalations, and reportingEstablish data reconciliation, proof of life,
and AML/FCRM processesCoordinate delivery across Procurement, Legal, Pricing, Risk, and FinanceRequirements:
Bachelor’s degree in business, operations, finance, law, or related fieldSeven or more years in pension or group annuities administrationStrong third-party vendor management and service governance experienceExperience with contract negotiation and outsourced service implementationDefined advantage administration and operational risk framework knowledgeApply pension administration, vendor governance, and risk control expertise to build TD’s Pension Risk Transfer operating model.
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📌 Senior Manager Pension Risk Transfer Winnipeg
🏢 TD
📍 Winnipeg