Lead campaign operations at Fanatics across CRM, promotions, and front-end content in a hybrid Canada or UK role supporting global teams.As Senior Campaign Operations Manager, you will oversee high-volume delivery across owned channels. You will guide campaign builds, QA, deployments, monitoring, incident response, and post-launch reviews. The role connects CRM, Operations, Product, Commercial, Compliance, Legal, Customer Support, and VIP while developing the operations team.Key Responsibilities:
Own campaign, promotion, and content delivery from brief through reviewMaintain calendars, dependencies, risks, and escalation pathsLead on-call coverage and troubleshoot live platform issuesEstablish QA gates, playbooks, monitoring checklists,



and change controlsCoach teams and represent readiness across cross-functional planningRequirements:
Six-plus years in CRM, campaign, promotional, or lifecycle operationsExperience leading and developing teams in complex digital businessesHands-on CRM or promotional platform troubleshooting knowledgeIncident response, on-call governance, or escalation framework experienceCanada or UK location with hybrid flexibility and time-zone collaborationBring operational leadership, CRM platform expertise, incident judgment, and team development skills to Fanatics’ global campaign delivery.
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📌 Senior Campaign Operations Manager Winnipeg
🏢 Fanatics Betting & Gaming
📍 Winnipeg