29 Oct
|
Frythub
|
Canada
We're Hiring: Logistics Concierge
Locations: Greater Toronto Area (Canada)
Employment Type: Contract
Work Arrangement: In-person
Start Date: Immediate
About Frythub
Frythub is a digital freight marketplace connecting customers with trusted logistics and freight forwarding partners. Our mission is to simplify cross-border shipping by making logistics services more accessible, transparent, and convenient.
As we expand our operations across Canada and Nigeria, we are seeking reliable, organized, and customer-focused individuals to join our growing team as Logistics Concierges.
About the Role
The Logistics Concierge will play a key role in coordinating shipment pickups, handoffs, and deliveries while ensuring a seamless customer experience.
This position serves as an important link between Frythub customers and our logistics partners, helping to ensure shipments are handled efficiently and professionally.
Key Responsibilities
- Coordinate customer shipment pickups and handoffs with logistics partners.
- Facilitate communication between customers, freight forwarders, and delivery partners.
- Assist customers with shipment preparation and logistics-related inquiries.
- Monitor shipment progress and provide timely updates to customers.
- Support the coordination of local deliveries and shipment transfers.
- Address operational issues and elevate concerns when necessary.
- Maintain accurate records of shipment activities and customer interactions.
- Uphold Frythub's standards for professionalism, reliability, and customer service.
Qualifications and Requirements
- Must possess a valid driver's licence applicable to the location of employment.
- Must have reliable access to a vehicle for shipment pickups, handoffs, and other operational activities.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- A customer-focused approach with strong problem-solving skills.
- Ability to work independently and manage multiple tasks.
- Dependability, professionalism, and attention to detail.
- Familiarity with local geography and transportation networks in the assigned location.
- Previous experience in logistics, customer service, transportation, or operations is an asset.
Why Join Frythub?
This is an opportunity to contribute to a growing technology-driven logistics business focused on improving cross-border shipping experiences.
You will work directly with customers and logistics partners while gaining hands-on experience in freight coordination, customer operations, and last-mile logistics.
Join us as we build a more connected, effective, and customer-focused shipping experience between Canada and Nigeria.
Frythub | Simplifying Cross-Border Shipping
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📌 Logistics Concierge (Canada)
🏢 Frythub
📍 Canada