This position is 100% in-office. We are seeking a Case Manager, Non-Occupational Claims to join our BPA team in Mississauga.
Responsibilities Review disability claims to determine fitness for work and ongoing eligibility and entitlement to benefits based on medical documentation, job demands, and contractual provisions
In collaboration with the client and treatment providers, develop and implement case management plans focused on recovery and timely return to work
Conduct regular assessments to understand the client’s ongoing functional abilities, recovery, and treatment needs
Proactively develop and coordinate RTW programs
Identify barriers impacting recovery or RTW and coordinate expedited health care or rehabilitation services
Prepare and coordinate the transition of cases to Long Term Disability, as required
Requirements A Bachelor’s degree or diploma in a health-related field or disability management (CDMP); and
A minimum three years experience in a disability claims adjudication or case management
Strong understanding of medical and mental health conditions and treatments
Excellent written and verbal communication abilities
The ability to multi-task, work under pressure and meet deadlines.
Strong computer skills and experience with claims and disability management systems
Strong assessment and decision-making skills
Strong customer service focus
To be highly organized with strong attention to detail
Strong analytical and problem-solving skills
The ability to prioritize and multi-task in a fast-paced environment
Demonstrate ability to respond effectively to challenging and time-sensitive situations




The ability to maintain a high degree of confidentiality in handling confidential medical information
The ability to effectively manage and resolve conflict
Excellent written and verbal communication skills
Computer literacy – MS Word, Excel, Outlook, etc.
Fluency in Portuguese, Spanish, and/or Italian (both written and verbal) is an asset.
What’s in it for you Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
About BPA BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior perks experience to our members, businesses, and trusts in the local communities in which they live and operate.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to.
We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential.
If you require an accommodation or an alternative format of any posting please reach out to [email protected].
Salary Range The base salary for this position is between $55,000 - $70,000 annually.
For more information on Accessibility at People Corporation, visit our link https://www.peoplecorporation.com/en-ca/accessibility-statement.

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📌 Case Manager, Non-Occupational (Ontario)
🏢 405 BPAL
📍 Ontario