Elevate customer engagement with Sage as a Bilingual Customer Success Consultant in a hybrid role. Drive satisfaction and loyalty while maximizing the value of Sage solutions.Sage is seeking a proactive Bilingual Customer Success Consultant to enhance customer relationships essential for retention and loyalty. This hybrid position, requiring three days in the office, supports pre-sales and post-sales activities that directly influence revenue.



You will engage with clients and ensure they fully utilize Sage products through structured onboarding and customer success programs.Key Responsibilities:- Conduct outbound calls to improve client retention- Foster trusted advisor relationships with key stakeholders- Maintain high product knowledge for client recommendations- Build Customer Success Plans tailored to client goals- Drive product usage and manage churn risk proactivelyRequirements:- Minimum 2 years in customer success or service- Robust written and verbal communication skills- Bilingual in English and French is a plus- Experience with small to mid-market clients- Deliver high standards of customer serviceMaximize customer satisfaction and retention while utilizing your communication skills to thrive in this vibrant role at Sage.#J-18808-Ljbffr

📌 Bilingual Customer Success Consultant - $64,302 - $73,000 A Year (Winnipeg)
🏢 Sage
📍 Winnipeg