Drive balance growth strategy for BMO’s Canadian credit card portfolios through governance, risk oversight, and profitability optimization. Support retail and small business programs.
As Manager, Balance Growth & Special Initiatives, you will implement recent strategies and continuously optimize existing programs. Your work spans balance transfer initiatives, pre-delinquency testing, digital enhancements, automation, and customer experience. You will coordinate with finance, credit risk, collections, analytics, operations, marketing, and customer contact center partners.
Key Responsibilities: Govern balance growth strategy across Canadian credit card portfolios
Implement tests, procedural improvements, digital enhancements, and automation
Maintain program policies, procedures, disclosures, and marketing materials
Support strategic pricing plans and resolve customer escalations
Manage campaign reporting and ongoing P&L; performance
Requirements: Bachelor degree or equivalent experience, with six to eight years
Two to three years of business experience required
Strong business case creation and deck development skills
Analytical, problem-solving, influence, and data-driven decision-making skills
Accounting or Finance designation such as CPA or CFA is an asset
Apply analytical leadership, financial management, and cross-functional collaboration to BMO balance growth and credit card initiatives.
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📌 Credit Card Balance Growth Manager (Ontario)
🏢 BMO
📍 Ontario