SAP BRIM technical project management and support leadership define this role, coordinating production operations across a blended onshore and offshore team.
As an experienced SAP BRIM Project Manager and Support Lead, you will govern continuous enhancements and operational performance. The position combines functional understanding of SAP SOM, SAP CC, SAP CI, and SAP RAR with ITIL-based delivery. You will manage incidents, releases, project schedules, testing, and post-deployment stabilization across the BRIM landscape.
Key Responsibilities: Lead Level 2 and Level 3 production support operations
Track MTTA, MTTR, SLA compliance, backlogs, and first-time fixes
Escalate Priority 1 and 2 incidents and lead root cause analyses
Manage billing cycles, rating batches, bill runs,



and reconciliations
Coordinate requirements, design, testing, cutover, and hypercare
Requirements: Eight-plus years of IT delivery or support experience
Four-plus years dedicated to SAP BRIM
Three-plus years managing projects or application maintenance services
Depth in at least two BRIM components
Experience with ITIL processes and ServiceNow, Jira, or SAP Solution Manager
Apply SAP BRIM functional expertise, ITIL governance, and technical project leadership across support, enhancement, and delivery activities.

#J-18808-Ljbffr

📌 SAP BRIM Technical Project Manager (Manitoba)
🏢 RAAS INFOTEK
📍 Manitoba