Oversee Deliverect’s highest-complexity implementations across North and Latin America, combining technical program leadership with API and integration expertise.
This customer delivery leadership role connects enterprise executives, POS and delivery partners, and internal teams. You will build predictable go-lives, resolve technical blockers, and provide transparent delivery health reporting. The full time position follows a hybrid schedule with three office days and two home days.
Key Responsibilities: Own high-visibility implementations through stabilization
Bridge technical and operational gaps across partners
Establish repeatable regional onboarding motions
Lead final escalations for stalled integrations
Report forecasts, risks, and delivery health
Requirements: 4+ years of implementation, services, or program management
Restaurant, food delivery, or hospitality technology experience
Program governance and C-suite stakeholder experience
Excellent English communication skills
Willingness to travel across the Americas
Drive predictable enterprise go-lives as Deliverect’s Americas implementation leader, connecting technical teams, partners, and executive customers.

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📌 Americas Technical Implementation Director (Ontario)
🏢 Deliverect
📍 Ontario