Business Applications Analyst

Location: Toronto, Ontario

Employment Type: Full-Time, Permanent

Salary: $75,000–$85,000 annually, depending on qualifications and experience

We're looking for a Business Applications Analyst to support and optimize SDI Canada's business applications and ERP systems.

In this role, you'll work closely with internal teams to improve system functionality, troubleshoot technical issues, implement enhancements, and support users across the organization. You'll play a key role in ensuring our business applications operate efficiently and meet evolving operational needs.

What you'll do:
Analyze, configure, and optimize ERP systems and business applications
Troubleshoot software issues and provide technical support to users
Coordinate system upgrades, integrations, testing, and enhancements
Identify opportunities to improve system performance, processes, and efficiency
Collaborate with cross-functional teams to assess business requirements and implement solutions
Manage bug fixes, change requests, and system improvements
Develop technical documentation, user guides, and training materials




Provide user training and support the implementation of current technologies
Provide on-call ERP support and assist with general IT troubleshooting when required

What we're looking for:
Minimum 2 years of experience in IT, business applications, ERP support, or a related field
Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience
Solid knowledge of ERP systems, particularly Oracle NetSuite
Experience with system configuration, testing, troubleshooting, and implementation
Proficiency with Microsoft Office and technical documentation
Robust analytical, organizational, and problem-solving skills
Ability to collaborate across departments and manage multiple priorities
Professional English proficiency

Additional Information:

Vacancy Status: This posting is for an existing vacancy.

Use of Artificial Intelligence: SDI Canada uses artificial intelligence (AI) to assist in the screening, assessment, or selection of candidates during the recruitment process.

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