Key Responsibilities :
Greet and assist patients, addressing inquiries and providing accurate information.
Manage patient appointments and scheduling to optimize clinician productivity.
Ensure accurate and timely entry of patient data, including billing and insurance information, into our system.
Maintain patient files, ensuring all records are up-to-date and compliant with relevant standards.
Support the clinic by maintaining cleanliness and organization of the equipment and treatment areas.
Assist physiotherapists by preparing treatment rooms as needed.
Verify insurance eligibility and patient benefits to facilitate accurate reimbursement and enhance customer satisfaction.
Help maintain a high level of client satisfaction by providing exceptional service.
Manage and update the clinic's social media presence , contributing to marketing efforts and promoting clinic services to engage with the community and current patients.

Required Qualifications :




Strong proficiency in English (both oral and written); French language skills are an asset.
Excellent communication skills and a positive, professional attitude.
Exceptional interpersonal skills with the ability to build and maintain relationships with physicians, therapists, and patients.
Solid organizational, time management, and multitasking abilities.
Ability to work effectively both independently and as part of a team.
Attention to detail and a commitment to meeting the needs of both therapists and patients.
Experience or interest in social media management and marketing to support clinic outreach and digital engagement initiatives.

Benefits :
In office free parking

Work Schedule :
Monday to Friday (No weekends)

Job Types : Part-time, Permanent

Perks :
In office parking

Schedule:
Monday to Friday
No weekends

Work Location: In person

📌 Receptionist/clinic Assistant Ottawa
🏢 Pro Care Physiotherapy E Athletes Injury Center
📍 Ottawa