Lead Air Canada terminal operations through safety-first leadership, customer service excellence, and effective daily coordination across airport sectors. Work occurs in 24-hour airport facilities, including weekends and holidays.As Airport Operations Manager - Terminal, you will direct complex day-of activities across check-in counters, boarding gates, and checkpoint areas. You will coach unionized IAMAW and Unifor team members, support development, and build trust. The position also manages disruptions, emergencies, customer concerns, and operational irregularities while protecting safety and punctuality.Key Responsibilities:




Lead daily airport activities across assigned terminal sectorsCoach unionized employees and support team developmentEnsure compliance with safety protocols and SOPsManage delays, emergencies, disruptions, and passenger concernsConduct incident investigations and accurate reportingRequirements:
Post-secondary diploma or equivalent operational experienceAt least two years of leadership experienceStrong leadership, coaching, and team management skillsAbility to work airport shifts, weekends, and holidaysAbility to obtain and maintain a RAICApply terminal operations leadership, safety judgment, and customer focus while representing Air Canada across the airport.
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📌 Air Canada Terminal Operations Manager Winnipeg
🏢 Air Canada
📍 Winnipeg