Lead finance, workforce planning, and business services for the City of Toronto’s Customer Experience Division in a hybrid Metro Hall setting.
The Manager, Finance & Business Services oversees financial, human resources, business, and administrative services. This full-time permanent position manages operating and capital budgets, labour relations, procurement, contracts, and performance analysis. The role supports senior management, corporate partners, and divisional initiatives.
Key Responsibilities: Develop divisional plans and recommend program-specific policies
Coordinate annual budgets and control approved expenditures
Monitor financial activities, reconciliations, purchasing, and compliance
Manage staffing, payroll, labour relations, and workforce planning
Lead contracts, service agreements,



and business support operations
Requirements: Post-secondary education in finance, accounting, business administration, or related discipline
Extensive financial management experience in complex organizations
Experience managing human resources and labour relations functions
Experience leading teams and multidisciplinary project teams
Knowledge of municipal legislation, procurement, and public sector governance
Bring strategic financial leadership, workforce expertise, and business services management to Toronto’s customer-focused public sector workplace.

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📌 Finance and Business Services Manager (Ontario)
🏢 City of Toronto
📍 Ontario