Drive innovation in AI support as a Customer Support Engineer with H2O.Ai. In this role, you will troubleshoot issues, analyze bugs, and enhance software design while working remotely.H2O.Ai is seeking a Customer Support Engineer focusing on MLOps in the PST time zone. You will engage with clients to resolve technical issues, delve into bug reports, and contribute to robust cloud-native services. Solid software engineering skills and a passion for MLOps are essential for this role.Key Responsibilities:Engage with customers to troubleshoot technical issuesAnalyze bug reports and identify root causesDesign new features and document solutionsWrite code with corresponding unit testsContribute to automated testing for software changesRequirements:Bachelor's degree in Computer Science or EngineeringMinimum of 1 year in Software Engineering rolesHands-on experience with Kubernetes and DockerProficiency in Python, GoLang, C++, or JavaFamiliarity with Terraform, Helm, and cloud platformsUtilize your technical skills in software development and customer support to enhance H2O.Ai's innovative solutions.

📌 Customer Support Engineer - Remote (Boucherville)
🏢 h2o.ai
📍 Boucherville