Ulterra’s Leduc facility has an immediate opening for a Quality Manager This is an opportunity to join a great team and play an important role in our rapidly growing, state-of-the-art company. By building our reputation purely through performance, our steel and matrix PDC bits along with our DHT group are producing serious results in the North American market and increasingly around the world. Overview The Quality Manager is responsible for leading and managing the Quality function at Ulterra's manufacturing and repair facility ensuring product quality, regulatory compliance, and customer satisfaction. Responsibilities
- Implement, maintain, and continuously improve the Quality Management System (QMS) in accordance with customer requirements and API/ISO standards.
- Serve as the QMS Management Representative for the Canada facility.
- Lead and manage the Quality Control Supervisor and Quality Inspectors, providing coaching, development, training, and support to strengthen the Quality Control program.
- Ensure QMS training is delivered and maintained for all Ulterra Canada personnel.
- Support the Senior Director of Quality in managing facility QMS certification programs.
- Assist in conducting facility management reviews to evaluate quality system effectiveness and identify improvement opportunities.
- Manage and administer the site's internal Quality Management System audit program.
- Manage the facility's Supplier Quality Audit program and support supplier performance initiatives.
- Define, monitor, analyze, and report quality performance metrics and key performance indicators (KPIs).
- Support customer complaint investigations and recommend effective corrective actions.




- Lead Root Cause Analysis and Corrective Action programs to resolve quality issues and prevent recurrence.
- Ensure compliance with corporate document control and record retention procedures.
- Oversee inspection and testing processes to ensure conformance with quality standards and customer requirements.
- Manage the local calibration program in accordance with company procedures and quality requirements.
- Participate in all required meetings, training, and development activities.
- Ability to communicate, including the ability to read, write, and speak English and promptly follow verbal and written directions in English.
- Perform other related duties as assigned. Job Requirements
- Demonstrated experience in a managerial or supervisory Quality Assurance or Quality Control role.
- Strong knowledge of quality control processes, including inspection, testing, calibration, and quality compliance activities.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office applications and data management systems.
- Strong leadership, coaching, mentoring, and employee development skills.
- Strong analytical, problem-solving, and organizational skills.
- Ability to effectively manage multiple priorities and quality initiatives simultaneously.




- Ability to manage and develop a team of up to 10 employees. Minimum Qualifications
- A bachelor’s degree from a four-year college/university, or equivalent work experience in a related field.
- At least 5 years' experience in a supervisor or manager role. With relevant experience in a quality leadership role an asset.
- Previous experience in a Quality Assurance or Quality Control leadership role within manufacturing and/or oil and gas environments.
- Experience with API and ISO Quality Management Systems preferred, including API Spec Q1 and ISO 9001.
- Experience conducting internal quality audits preferred.
- Experience managing quality programs, personnel, and compliance initiatives.

Benefits:

- Excellent starting hourly wage to commensurate with qualifications and experience
- Paid vacation days, plus an extra Birthday Holiday
- Company paid health, dental and insurance premiums
- Healthcare Spending Account and Wellness benefits (i.e. gym memberships, vet bills, sporting goods, etc.)
- Company-matched pension plan
- Voluntary RRSP & TFSA plans for future saving
- *Annual Bonus Incentive program*
- A great work atmosphere with many corporate events and a family-friendly environment *Ulterra L.
P. is an equal opportunity employer. Thank you for your interest in this position; however, only those selected for an interview will be contacted.
* Visit us at: www.ulterra.com *When Every Run Counts* Pay: From $90,000.00 per year

Perks:
- Casual dress
- Company events
- Company pension
- Employee assistance program
- On-site parking
- Paid time off Work

Location:
In person

📌 Quality Manager (Leduc)
🏢 Ulterra ULC
📍 Leduc