About the Role
Perimax Security is seeking a qualified and dependable Security Concierge Supervisor to oversee daily security operations at a residential condominium. This role combines team supervision, security services and resident assistance. The successful candidate will be self-motivated, detail-oriented and approachable, with strong leadership, communication and organizational skills. Responsibilities
- Supervise the security team and ensure guards follow site procedures, post orders and service standards.
- Serve as the main on-site security contact for property management, residents, contractors and visitors.
- Train and coach guards on concierge duties, access control, patrols, emergency response and report writing.
- Coordinate shift handovers and communicate outstanding incidents, maintenance concerns and instructions to incoming staff.
- Monitor attendance, punctuality and presentation, and report staffing concerns to Perimax management.
- Assist with scheduling and coverage coordination.
- Provide courteous assistance to residents, answer inquiries and communicate building procedures clearly.
- Manage access for visitors, contractors, deliveries and authorized service providers according to site procedures.
- Monitor surveillance systems and access control equipment, and report faults promptly.
- Conduct property patrols, including common areas, stairwells, parking facilities and the building perimeter.
- Identify and report safety hazards, unsecured doors, suspicious activity and maintenance deficiencies.
- Respond calmly and promptly to emergencies, fire alarms, disturbances and resident concerns.
- Coordinate with emergency responders and property management when required.




- Prepare accurate daily occurrence logs and incident reports, and review team documentation for completeness.
- Maintain confidentiality of resident information, building records and security matters.
- Address service concerns professionally and escalate unresolved issues to the appropriate manager.
- Maintain an organized concierge desk and ensure site equipment, keys and records are properly controlled. Skills and Qualifications
- Valid Ontario Security Guard Licence.
- Valid First Aid and CPR certification.
- Previous security experience, preferably in a residential condominium.
- Previous supervisory or team leadership experience.
- Strong customer service and conflict resolution skills.
- Excellent verbal and written communication skills.
- Ability to remain calm, exercise sound judgment and prioritize tasks under pressure.
- Strong organizational skills and attention to detail.
- Comfortable using computers, email, concierge software, surveillance systems and access control systems.
- Professional appearance, reliable attendance and a respectful approach to residents and colleagues.
- High school diploma or equivalent preferred.
- Education in Police Foundations, Protection, Security and Investigation, hospitality or a related field is an asset. Physical and Work Requirements
- Ability to perform routine walking patrols, including stairs.
- Ability to sit or stand for extended periods while performing assigned duties.
- Ability to communicate effectively by telephone, radio and in person.
- Ability to respond promptly to incidents throughout the property. Pay: $20.00-$22.00 per hour Expected hours: 40.0 per week

Experience:
- Security: 2 years (required) Licence/Certification:
- Security Guard Licence (required) Work

Location:
In person

📌 Security Supervisor (Toronto)
🏢 Perimax Security
📍 Toronto