29 Oct
|
Pacific Health Group
|
Toronto
29 Oct
Pacific Health Group
Toronto
Location: Hybrid – Field Based (Stockton / Modesto)Employment Type: Full-TimeCompensation: $23–$25 per hourAbout Pacific Health GroupAt Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding—listening first, honoring each person's journey, and offering support without judgment.Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life.Our Core ValuesSpeak with integrity—clear, respectful, and honest in every interactionEmbrace innovation, trying new ideas, learning fast, and improving careOwn our roles, staying accountable for outcomes and documenting accuratelyBuild genuine connections with members, families, and teammates through empathy and cultural sensitivityLead with trust by being consistent, transparent, and following throughCelebrate wins together, recognizing individual and team achievementsCollaborate with purpose, partnering across departments and with community providers to solve problemsAsk for support and offer support, because thriving together is how we serve our members bestOverviewOur Street Outreach Advisors work directly in the community to connect individuals with the care and support services that improve health and stability. Through in-person outreach and robust partnerships with community‑based organizations, they help create reliable referral pathways across healthcare, behavioral health, housing, and other essential supports.This is a highly field-based role, with most time spent meeting partners, engaging individuals, and expanding access to services in high-need communities. Street Outreach Advisors play a hands‑on role in turning community connections into meaningful care access.Community PartnershipsIdentify and prioritize community‑based organizations across more than 100 categories within assigned local marketsBuild and maintain referral‑generating partnerships that support access to Enhanced Care Management, Community Supports, Behavioral Health, Street Medicine,
and Case Health Worker servicesTake ownership of an outreach territory by developing and sustaining partner relationships that produce ongoing referralsField OutreachSpend the majority of the workweek in the field meeting with potential partners and engaging the community through in-person outreachIdentify individuals who may benefit from PHG services and facilitate warm referrals or enrollments through direct engagementBalance relationship building with consistent follow-through to support steady referral activityCoordination and DocumentationAccurately document outreach activity, referrals, and partnerships in CRM toolsCoordinate with internal care teams to ensure referrals are tracked and closed‑loopShare observations and insights from the field to inform outreach strategy and improvementSuccess MeasuresConsistent referral generation and growth within assigned territoryStrong and sustained community partnerships across priority service categoriesAccurate and timely CRM documentation and referral trackingIncreased community awareness and engagement with PHG servicesPositive collaboration and feedback from internal care teams and external partnersRequirementsExperience in community outreach, public health, social services, healthcare navigation, or similar field-based workComfort working independently in a fast-paced, community-facing environmentAbility to manage outreach activity, relationships,
and follow-through across multiple partnersStrong organizational skills and comfort using mobile tools and CRM systemsValid driver's license and ability to travel locallyWillingness to work occasional evenings or weekends as needed.Time Off & LeavePaid Time OffHolidaysVolunteer timeBereavementHealth & WellnessMedical coverageFSAs or other wellness benefitsDisability and EAPFinancial & Professional401(k)StipendsProfessional DevelopmentCulture & PerksEmployee discountsTeam eventsGrowth opportunitiesEqual Opportunity EmployerPacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.Job Application & Offer DisclaimerPacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include:Submission of an internal applicationRecruiter pre‑screenSkills assessment if applicableFinal interview with hiring leadershipFormal verbal offer from authorized hiring representativesImportant Notice: Any communication claiming to represent Pacific Health Group that bypasses this process is not authorized.AI & Human Interaction (HI) in RecruitmentPacific Health Group uses AI tools to assist with resume matching based on qualifications, skills, and location. All qualified applications are reviewed by our recruiting and HR team to ensure fair, equitable, and human-centered hiring decisions.#J-18808-Ljbffr
📌 Street Outreach Advisor Stockton / Modesto - $23 - $25 An Hour (Toronto)
🏢 Pacific Health Group
📍 Toronto