Support clients, advisors, and agency leadership as an Agency Support Representative in Dorval, using robust communication and administrative skills. This on-site position offers a stable 35-hour Monday-to-Friday work week.
At iA Financial Group, you will help Career agencies operate smoothly through coordinated client service and sales support. The position combines administrative expertise, interpersonal communication, calendar management, and process documentation. You will also collaborate with the sales force and Career Support and Service Centre.
Key Responsibilities: Welcome clients and sales representatives in person and by phone
Direct requests to appropriate Career Support and Service Centre specialists
Support advisor contracting, onboarding, integration, and offboarding activities
Coordinate calendars, meetings, reports,



and administrative process implementation
Manage facilities, mail, supplies, and agency process documentation
Requirements: Relevant administration, office support, or related experience
Fully proficient French, spoken and written
Intermediate English for regular professional partner interactions
Strong communication, interpersonal, and customer service skills
Independent, detail-oriented, proactive, and adaptable work approach
Bring client service, administrative coordination, and bilingual communication skills to iA Financial Group’s Dorval agency operations.

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📌 Agency Support Representative Dorval (Quebec City)
🏢 IA Financial Services
📍 Quebec City