Deliver accurate banking services as an MSR I at UCCU, supporting member experience through professional communication and needs-based service.
As a Member Service Representative I, you will answer questions, resolve requests, and offer Credit Union products supporting financial goals. You will open accounts, process transactions, assist with digital banking, and maintain relationships with members. Accuracy, care, and professionalism guide each interaction.
Key Responsibilities: Provide qualified service through in-person and digital communications
Open and maintain consumer auxiliary accounts
Process deposits, withdrawals, payments, transfers, and card services
Assist with online, mobile, and branch technology
Maintain balanced drawers, audits, reports, and documentation
Requirements: High school graduation or equivalent
One to three years of related experience
Working knowledge of account and loan services
Excellent member service and communication skills
Computer skills, strong typing, and detail orientation
Support UCCU members with accurate transactions, digital banking assistance, financial service guidance, and dependable relationship management.

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📌 Member Service Representative Banking (British Columbia)
🏢 Love Where You Work
📍 British Columbia