Administrative Assistant – Integrated Health Centre Edmonton & Sherwood Park, AB About Pine At Pine Integrated Health Centre, we believe in providing thoughtful, evidence-based care rooted in genuine connection, compassion, and collaboration. Our multidisciplinary team supports individuals and families through all stages of life, from infancy through adulthood, with dedicated services in pediatric care, women's health, and the perinatal journey. Across our Edmonton and Sherwood Park clinics, we've built a community of practitioners and administrative team members who genuinely care about the people we serve and one another. We take pride in creating experiences built on trust, respect, and consistency, where people feel welcomed, supported, and confident in the care they receive. As our Forest continues to grow, we're looking for someone wonderful to join us The Opportunity We're looking for a thoughtful, dependable, and detail-oriented administrative assistant who values genuine connection, approaches others with compassion, and takes pride in creating a welcoming experience for every client. At Pine, our administrative team does more than manage appointments and answer phones. They're an integral part of the client experience, helping people feel welcomed, heard, and supported, whether they're visiting for the first time, returning for ongoing care, or navigating a vulnerable moment in their health journey. You'll work closely with our clients, administrative team, practitioners, and leadership team to support daily clinic operations. The ideal candidate takes initiative, communicates thoughtfully, and balances independent responsibility with collaboration in a busy, multidisciplinary environment. Training will be provided, although previous administrative experience in a health setting is strongly preferred. Schedule & Availability We are currently looking for coverage across our Edmonton and Sherwood Park clinics for the following shifts: *Edmonton*
- Monday, Wednesday & Friday evenings: ~2:00–8:30 PM *Sherwood Park*
- Saturdays:



~8:30 AM–4:00 PM Additional weekday daytime or evening shifts may be available at either location as needed. *Applicants must be available for all regularly scheduled shifts outlined above and be able to work at both clinic locations.*

Key Responsibilities

- Welcome clients and create a positive, professional, and compassionate first impression.
- Manage appointment scheduling, cancellations, and inquiries by phone, email, and in person.
- Process payments, issue receipts, and submit direct insurance claims.
- Support practitioners with administrative requests and daily clinic operations.
- Maintain accurate client information while respecting privacy and confidentiality.
- Communicate thoughtfully with clients, practitioners, and fellow administrative team members.
- Approach sensitive conversations with empathy, professionalism, and discretion.
- Prioritize competing tasks, problem-solve independently, and recognize when guidance is needed.
- Maintain a clean, organized, and welcoming clinic environment, including light cleaning and laundry.
- Complete assigned tasks and support continuity between shifts through clear communication and handovers. What We're Looking For
- Previous administrative or client service experience, preferably in a health setting.
- Strong written and verbal communication skills, with excellent attention to detail and accuracy.
- Effective organization and time management, with the ability to balance competing priorities.
- Confidence navigating technology and learning new software.
- Sound judgment, critical thinking, and a proactive approach to problem-solving.
- Reliability, initiative, and accountability,



with the ability to work independently and follow through on responsibilities.
- Genuine compassion, emotional intelligence, and a respectful, cooperative approach to working with others.
- Adaptability, openness to feedback, and a willingness to learn, grow, and support the broader team. Relevant Assets
- Experience working in a multidisciplinary or integrated health setting.
- Familiarity with services such as physiotherapy, chiropractic care, massage therapy, psychology and counselling, acupuncture, and other allied health disciplines.
- Experience using Jane App for scheduling, client management, and billing.
- Familiarity with direct insurance billing and healthcare administrative processes. Life at Pine At Pine, we believe a great workplace is built on genuine relationships, shared responsibility, and knowing your contributions matter. We value open communication, supporting one another, and creating an environment where people feel comfortable being themselves while continuing to grow. We pride ourselves on:
- A welcoming, multidisciplinary team that values genuine connection, mutual respect, and collaboration.
- Opportunities to learn about different health disciplines and develop your administrative skills.
- Approachable leadership that encourages communication, feedback, initiative, and professional growth.
- Thoughtfully designed clinic spaces and comfortable work environments.

How to Apply
If you're someone who values meaningful connections, takes pride in the little details, and believes that compassion, reliability, and teamwork make a difference in the experiences we create for others, we'd love to hear from you Please submit your resume and a cover letter introducing yourself, highlighting your relevant experience, and sharing what interests you about joining Pine. We welcome both new and previous applicants and look forward to hearing from you

Job Type
s: Part-time, Permanent Pay: From $18.00 per hour

Benefits:
- Casual dress
- Company events
- On-site parking Work

Location:
In person

📌 Receptionist/Administrative Assistant (Edmonton)
🏢 Pine Integrated Health Centre
📍 Edmonton