Medical Office Assistant (Part-Time, Hybrid): Tulua Collaborative Health Burnaby, BC | 2 days per week | $20-$25/hour | In-person + virtual About Tulua Tulua Collaborative Health is a multidisciplinary clinic in Burnaby. Our team includes nurse practitioners, clinical counsellors, a dietitian and yoga instructors. We specialize in ADHD, and trauma. We’re growing, and we’re looking for an organized, warm MOA who is comfortable working independently to be the first point of contact for our clients. Why you’ll like working here
- Two set days a week
- Hybrid: part of your week in our Burnaby clinic, part from home
- A small, supportive team
- Meaningful work in specialty areas where clients really need compassionate support
- Room to grow your responsibilities as the clinic grows What you’ll do
- Greet clients in person and answer phone and email inquiries
- Book, confirm and reschedule appointments across our practitioners
- Manage intake paperwork and our assessment waitlist, including waitlist communications
- Send and receive faxes and file them accurately
- Complete tasks requested by our Nurse Practitioner, including follow-ups, referrals and correspondence
- Maintain client records in our EMR
- Handle invoicing, payments and basic billing tasks
- Keep the clinic organized, welcoming and running smoothly
- Complete virtual tasks (scheduling, follow-ups, inbox and records) on your remote day What we’re looking for




- Comfortable working independently: you can manage your own task list, prioritize, and know when to ask a question
- Experience with Jane (our EMR system) would be ideal; if you haven’t used it, we’ll train you
- Experience in a medical, counselling or other health-related office is an asset; MOA certification is also an asset, but we’ll consider strong administrative experience
- Comfort with Google Workspace
- Clear, kind communication, especially with clients who may be anxious or overwhelmed
- Strong organization and attention to detail
- Respect for confidentiality and willingness to follow our privacy practices for working from home
- A reliable home internet connection and a private workspace for remote days Details
- Hours: 2 days per week (days to be confirmed at interview)
- Pay: $20-$25/hour, depending on experience
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Location:
Hybrid, with in-person days at our Burnaby clinic
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Job type
Part time To apply Send your resume and a short note about why you’d like to work at Tulua to Amrita Dhoot at [email protected]. We’ll be in touch with shortlisted candidates. Tulua Collaborative Health is committed to an inclusive workplace. We welcome applicants of all backgrounds and abilities. Pay: $20.00-$25.00 per hour Expected hours: 12.0 per week Work

Location:
Hybrid remote in Burnaby, BC V5C 6P7

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