Job Description
Offsite Building Manager Position Title: Offsite Building Manager Reports To: Designated Supervisor Employment Type: Full-Time Position Summary The Offsite Building Manager is responsible for overseeing the day-to-day operations, maintenance coordination, and general upkeep of assigned residential or commercial properties without being permanently stationed onsite. The position serves as a central point of contact between the strata council, property management company, residents, contractors, and service providers. The manager ensures that maintenance requests, building concerns, inspections, and service requirements are addressed efficiently, professionally, and within agreed-upon service timelines. The successful candidate will demonstrate strong organizational, communication, and problem-solving skills, with the ability to manage multiple properties and coordinate a variety of maintenance services.

Key Responsibilities
1. Building Operations and Maintenance Oversee the general condition, cleanliness, safety, and upkeep of assigned properties. Coordinate routine, preventative, and corrective maintenance activities. Arrange and monitor services such as janitorial, caretaking, handyman repairs, window cleaning, pressure washing, landscaping, and seasonal snow removal. Identify building deficiencies and coordinate appropriate follow-up. Conduct periodic property inspections, as required. Monitor outstanding maintenance items and ensure they are addressed within established timelines. 2. Strata Council and Property Management Communication Act as the primary operational contact for assigned strata councils and property management representatives. Respond to inquiries, service requests, and building-related concerns in a timely and professional manner. Provide regular updates on maintenance activities, outstanding issues, and completed work. Prepare maintenance reports, inspection summaries, and recommendations when required. Communicate service delays, unexpected costs, and significant building issues promptly. 3. Contractor and Service Provider Coordination Schedule and coordinate contractors, tradespeople, and maintenance personnel. Obtain quotations and submit recommendations for approval where required. Monitor contractor performance and verify that work has been completed to the agreed scope and standard.



Coordinate site access, keys, fobs, and service appointments. Follow up on incomplete work, deficiencies, and warranty items. Ensure contractors follow applicable building rules, safety requirements, and site procedures. 4. Work Orders and Administrative Duties Receive, prioritize, assign, and track maintenance requests and work orders. Maintain accurate records of service requests, inspections, quotations, approvals, invoices, and completed work. Monitor outstanding tasks and provide timely status updates. Review invoices against approved work and report discrepancies. Maintain organized electronic files and property records using applicable office software and systems. Prepare service schedules and coordinate work across multiple properties. 5. Emergency and Urgent Maintenance Respond to urgent building issues in accordance with established procedures and service agreements. Coordinate appropriate emergency contractors for issues such as water leaks, flooding, electrical problems, access failures, and other building emergencies. Notify the appropriate property manager or strata representative of significant incidents. Document incidents, actions taken, contractor attendance, and follow-up requirements. Distinguish between routine requests, urgent maintenance, and genuine emergencies, ensuring appropriate response priorities. 6. Customer Service and Resident Relations Maintain professional and courteous communication with residents, strata representatives, contractors, and service providers. Acknowledge requests and provide realistic expectations regarding scheduling and completion. Address complaints and service concerns promptly. Maintain confidentiality and handle sensitive building and resident information appropriately. Qualifications and Requirements Previous experience in building management, property maintenance, facilities coordination, or a related field. Strong organizational and time-management skills.



Excellent written and verbal communication skills. Ability to coordinate multiple properties, contractors, and competing priorities. Proficiency with email, Google Workspace, spreadsheets, online work-order systems, and digital recordkeeping. Strong problem-solving skills and attention to detail. Ability to work independently and exercise sound judgment. Knowledge of building systems, maintenance procedures, and contractor coordination is an asset. Experience working with strata corporations or property management companies is preferred. VALID CLASS 7N or CLASS 5 DRIVER'S LICENCE REQUIRED as driving between properties would be expected. Performance Expectations The Offsite Building Manager is expected to: Respond to requests within the agreed service response times. Keep strata representatives informed of outstanding issues and progress. Ensure work orders are properly documented and followed through to completion. Coordinate contractors efficiently and monitor the quality of completed work. Maintain accurate records and provide timely reports. Escalate significant issues and obtain required approvals. Deliver skilled, reliable, and consistent service across all assigned properties. Scope of Authority The Offsite Building Manager operates within the authority delegated by the property management company, strata council, or employer. The manager may coordinate routine maintenance and approved services within established budgets and service agreements. Major repairs, unapproved expenditures, contract changes, and capital projects must be referred to the appropriate authorized representative for approval, except where immediate action is necessary to protect life, property, or building safety and is permitted under the applicable emergency procedures. Working Conditions This position is primarily offsite and administrative, with periodic visits to assigned properties as required. The role involves regular communication with strata councils, property managers, residents, contractors, and maintenance personnel. Occasional urgent requests outside normal business hours may be required where specified in the employment agreement or service contract. Pay: $25.00-$30.00 per hour Expected hours: 40.0 per week

Benefits:
- Extended health care Work

Location:
In person

📌 Building Manager (Vancouver)
🏢 Kellyboy Building Maintenance
📍 Vancouver