Deliver proactive client service for RBC Dominion Securities in Richmond Hill, using problem resolution, communication, and precise account support.
This Senior Associate supports clients, Advisors, and internal partners within a high-performing Executive Council Team. You will respond to inquiries, manage incoming communications, update documentation, and coordinate solutions. The position also supports onboarding, meetings, account administration, and portfolio management activities.
Key Responsibilities: Provide proactive service focused on client problem resolution
Respond efficiently to account transactions and requests
Maintain accurate documentation under regulatory requirements
Manage communications from clients, Advisors, and partners




Liaise with departments to deliver timely solutions
Requirements: Canadian Investment Regulatory Exam, CIRE
Demonstrated professional, warm, and friendly client service
Strong verbal and written English communication skills preferred
Effective organization and time management abilities
Knowledge of RBC Dominion Securities systems preferred
Use responsive communication and solid problem resolution skills to support clients and Advisors at RBC Dominion Securities.

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📌 Senior Client Service Associate (Ontario)
🏢 RBC
📍 Ontario