Support older homeless men through client-centred care at Haven Toronto, using assessment, referrals, documentation, and respectful communication. This is casual work.
As a Support Care Worker, you will provide first-contact assistance across Haven Toronto programs serving people with complex social needs. You will help clients access showers, laundry, meals, clothing, recreational spaces, and community resources. The position also includes monitoring well-being, supporting engagement, and responding to crises under Haven Toronto policies.
Key Responsibilities: Provide welcoming front desk support and phone assistance
Register participants and explain available programs and services
Maintain supportive relationships while monitoring client well-being
Distribute mail, messages, supplies,



and harm reduction items
Maintain secure, clean, organized facilities and common areas
Requirements: Diploma in Social Services, Addictions, Recreation, or Mental Health
Understanding of homelessness, aging, addictions, and food insecurity
Respectful experience with people of diverse backgrounds
Ability to manage competing priorities
Experience working within trauma-informed, anti-oppression frameworks
Use client-centred support, resource knowledge, and crisis-response skills to help Haven Toronto clients access essential services.

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📌 Homelessness Support Care Worker (Ontario)
🏢 St. Michael's Homes
📍 Ontario