Make a meaningful impact as a Patient Support Caseworker at Cencora, working remotely in Alberta. Help improve healthcare access through reimbursement support and coordination activities.This full time position supports Cencora's Innomar Strategies in Canada, focusing on patient and provider support services. You will assist with reimbursement processes, case documentation, and workflow support to enhance patient outcomes.
Your role will also include addressing reimbursement issues and collaborating with various stakeholders to ensure timely support and communication.Key Responsibilities:Assist with reimbursement processes across customer operationsCoordinate case updates and documentation for patientsResolve routine reimbursement issues to reduce delaysMaintain accurate records and system updatesMonitor reimbursement trends for proactive resolutionRequirements:High School Diploma or equivalent experience2+ years in reimbursement support or patient servicesCertification in reimbursement or customer support preferredExperience in healthcare support services or claims coordinationStrong communication and organizational skillsInfluence the future of healthcare while enhancing your professional skills in patient support and reimbursement coordination at Cencora.