Quality service analysis meets community impact at CLBC in Cranbrook, with contract management and service monitoring in a hybrid work model.
As a Quality Service Analyst, you represent Community Living British Columbia as the primary contact for service providers. You will negotiate contracts, monitor service quality, develop resources, and manage service requests. The position supports crisis response systems and resources for adults with developmental disabilities and their families.
Key Responsibilities: Consult Facilitators about support requests and resource suitability
Conduct on-site monitoring reviews and investigate service issues
Assist individuals and families experiencing crises
Develop service relationships, contracts, and agreements




Review financial reports for approved funding supports
Requirements: Bachelor's degree in Business, Social Work, or related discipline preferred
Social services experience in resource development or contract management
Solid written, oral, presentation, and interpersonal communication skills
Excellent analytical and problem-solving abilities
Class 5 driver's license and clean driver's abstract
Bring contract negotiation, service monitoring, and stakeholder communication skills to CLBC's Quality Service Analyst position in Cranbrook.

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📌 Quality Service Analyst Cranbrook (British Columbia)
🏢 Community Living BC
📍 British Columbia