Serve BMO customers at 7488 King George Hwy, Surrey, using banking transactions, needs-based conversations, and digital guidance. Support personal banking and credit card needs.
This Customer Service Representative role belongs to BMO’s Retail Banking Sales & Service family. You will welcome customers, handle inquiries, complete banking services, and provide advice on financial solutions. The position also involves referrals, branch collaboration, operational support, and risk-conscious execution.
Key Responsibilities: Welcome customers and complete banking transactions accurately
Identify needs and provide financial solutions guidance
Initiate referrals to BMO colleagues and specialists
Explain digital and self-serve banking options




Reconcile cash between treasury and branch units
Requirements: No prior experience necessary
Post-secondary degree or related certification desirable
Robust interpersonal, listening, and problem-solving skills
Confidence using tablets, smartphones, online tools, and applications
Basic communication, organization, and collaboration skills
Bring customer service, banking transactions, digital guidance, and collaborative problem-solving to BMO’s Surrey branch team.

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📌 BMO Customer Service Representative (British Columbia)
🏢 BMO
📍 British Columbia