About Umicore
Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.
About Umicore
Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.
About Jewelry & Industrial Metals
A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine Jewelry, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these precious metals we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.
Your Key Accountabilities
Researches sources for developing prospective customers and for information to determine their potential
Make cold calls to recent and inactive customers
Keep customers informed of new products/services at UPMC
Support and respond to customer inquiries by emails or phone calls
Expedite resolution of customer problems and complaints
Mail out customer information booklets
Take orders and enter orders in SAP
Provide clear and effective proposals/quotes as necessary for current and prospective customers
Stay informed with current markets
Provide support to Customer Service representatives
Record and update customer database with all activities
Provide weekly and monthly reports to management on sales activities, figures and issues
Assist in the preparation of marketing material and maintain company website
Other duties as assigned
Who we are looking for
College diploma in business (preferably marketing, administration or similar)
Previous Inside Sales experience
Previous experience with CRM system, preferably SAP
Confident in speaking with customers on the phone.
Demonstrated aptitude for problem-solving
Results-oriented
Excellent communication skills
Excellent research skills
Motivated Individual
Advanced computer skills (SAP experience a strong asset)
Bilingual (English/French and asset)
This is adding a replacement position
Salary for this position is $66,800 - $83,000
We do not use artifical intelligence to screen candidates.
What We Offer
We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?