Overview The RMT supports a welcoming, organized service experience by communicating clearly, responding thoughtfully to customer needs, and helping ensure information is handled accurately. This role suits someone who values attentive service, practical problem-solving, and positive collaboration with colleagues. Duties
- Welcome customers, listen to their questions, and respond with patience and professionalism.
- Use medical terminology appropriately when discussing or documenting relevant information.
- Keep records explicit and accurate, and share necessary updates with colleagues.
- Help customers understand next steps and direct questions to the appropriate team member.
- Your impact: Clear,



considerate communication helps customers feel supported and enables colleagues to provide consistent service. Qualifications Required: Clear communication, customer service, and the ability to listen carefully, explain information understandably, and maintain accurate records. Practical familiarity with medical terminology supports clear, appropriate discussions and documentation. Preferred: Related customer service experience and strengths in organization, patience, and teamwork are advantageous for responding to varied needs and contributing to a dependable, welcoming experience.

Benefits:
- Flexible schedule Work

Location:
In person

📌 RMT (Toronto)
🏢 Alora Wellness
📍 Toronto