Serve families in Thornhill as a Family Service Counselor, combining personalized client care, cemetery arrangements, and pre-need sales.
This sales position serves client families through at-need cemetery arrangements and pre-need planning. You will provide exemplary personalized service while generating cemetery revenue and remaining the primary family contact. The work emphasizes prospecting, presentations, referrals, relationship building, and attentive follow-through. You will collaborate with funeral directors, location managers, and funeral home or cemetery staff to provide seamless service.
Key Responsibilities: Prospect one to two hours daily for current leads
Present at-need and pre-need arrangements to families
Respond respectfully to client inquiries and requests




Track activity levels and maintain productivity
Collaborate with funeral directors and cemetery staff
Requirements: High school diploma or equivalent required
One to two years college or equivalent experience
One to two years customer service or sales preferred
Current province-issued driver’s license and acceptable record
Ability to obtain an insurance license if required
Bring empathy, customer service, prospecting, and presentation skills to family-focused cemetery sales in Thornhill.

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📌 Family Service Counselor Sales (Ontario)
🏢 Service Corporation International
📍 Ontario