Coordinate patient appointments and referral information at Southlake Health in Newmarket, Ontario, supporting nursing staff and physicians.
As Program Clerical Support, you will manage reception, scheduling, referrals, records, and clerical processes within a health care department. The permanent, casual position requires coordination with internal teams, external facilities, hospitals, and community care providers. You will help meet appointment wait times while maintaining accurate patient information.
Key Responsibilities: Contact patients with appointment dates and scheduled test details
Coordinate appointments using policies, procedures, and protocols
Complete referral forms for external health care facilities




Transcribe and process physician or prescriber orders
Liaise with hospitals and community providers for patient information
Requirements: Medical Terminology Certificate required
Medical Office Administration diploma preferred
One year acute care clerical experience required
Meditech and Microsoft Office proficiency preferred
Ability to prioritize, multitask, communicate, and collaborate effectively
Use scheduling, referral coordination, and clinical clerical skills to support accurate patient services at Southlake Health.

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📌 Patient Scheduling Clerical Coordinator (Ontario)
🏢 Southlake Health
📍 Ontario