Support public bylaw services in Penticton, British Columbia, using customer service, triage, accurate data entry, and transparent communication.
The City of Penticton seeks a Relief Bylaw Intake Administrator to gather complaint information, create files, prioritize calls, and support enforcement operations. The position requires office administration, public contact, municipal bylaw familiarity, and strong written and verbal communication. You will coordinate information with residents, officers, City departments, and outside agencies while protecting confidential details and complainant anonymity.
Key Responsibilities: Gather information and prepare bylaw files
Triage calls using safety and history factors
Dispatch service calls through two-way radio communications




Communicate file status to complainants
Prepare notices, letters, reports, and tracking documents
Requirements: Senior secondary education with relevant administration or bylaw courses
One year in Bylaw Services or related enforcement
Three years dealing with the public
Five years in administration, clerical work, or combination
Sixty words-per-minute keyboarding with accurate data entry
Apply your public service, administrative, triage, and communication skills supporting bylaw operations for the City of Penticton.

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📌 Relief Bylaw Intake Administrator (British Columbia)
🏢 City of Penticton
📍 British Columbia