Hotel Guest Services Agent (Front Desk Agent)
Job Category : Ops - Hourly Non Mgmt

Requisition Number : GUEST042096

Full-Time

On-site

Locations
Showing 1 location

Courtyard Toronto Mississauga West
290 Derry Rd W
Mississauga, ON L5W, CAN

Description
At Courtyard by Marriott, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

At Courtyard by Marriott, we are looking for our next great team member to join us on our Guest Services team. We are committed to providing you with:

Highly competitive wages

An exceptional benefit plan for eligible associates & your family members

Adaptable scheduling to allow you to focus on what is important to you

Discounts with Marriott properties worldwide and Crescent managed properties in North America for you & your family members

Opportunity to grow with us

A workplace that you can be proud of, where you are valued, trusted and supported by the team





Responsibilities
As our Guest Service Agent, you will be working with our Guest Services team to provide excellent customer service to our guests. You will be checking guests in and out of their rooms, managing reservations, processing payments for hotel services, and sharing your insights and knowledge of the amazing amenities in the area and hotel. Ultimately, you will be our guest’s first point of contact and manage all aspects of their stay with us to ensure the most memorable of experiences.

Qualifications
You have an upbeat and engaging personality, and a true passion for customer service and the guest experience. You pride yourself on your organizational and communication skills and thrive in a team environment.

You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

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📌 Hotel Guest Services Agent (Front Desk Agent) (Ontario)
🏢 The Crescent Hotels Group
📍 Ontario