AI Business Development and Consumer Trust Analyst

Job Description
About Netact Services Inc. (NASCI) Netact Services Inc. (NASCI) is a multi-solution, digital product and IT service provider located in Mississauga, Ontario Canada. We deliver end-to-end business software solutions and technology automation by combining expertise with leading technologies across applications development, AI software development and services, data analytics, and cybersecurity. Our focus is on advising customers, designing bespoke and scalable solutions, and delivering innovative capabilities to generate new revenue streams and increase efficiency for clients. We are seeking a creative and results-driven Business Development and Consumer Trust Analyst to join our dynamic team. The ideal candidate will be responsible for developing, implementing, and managing digital product. The Business Development and Consumer Trust Analyst will be responsible for analyzing and improving our organizational processes to increase efficiency and productivity by collecting and interpreting data, identifying business problems, and recommending solutions to management.

Key responsibilities
include process mapping, data-driven forecasting, collaborating with cross-functional teams, creating reports and presentations, and monitoring performance indicators to achieve strategic business goals. You will drive commercial growth through our AI portfolio while safeguarding customer trust, data privacy, and ethical compliance. To deliver NASCI business objective, our global team is composed of team members with life experiences, backgrounds, and perspectives that mirror our developers and customers around the world. At NASCI, we are intentional about the team and culture we are building, seeking candidates who are outstanding in their own space and demonstrated their support for others. Fortune recognizes NASCI as one of the Best Workplaces in the GTA and we have been as a Certified Great Place to Work for the last five years Introduction This hybrid role bridges sales and business development teams with technical, legal, and product groups to identify AI opportunities, shape client-facing or consumer-facing AI products, and ensure transparent, responsible AI practices. As a key member of the NASCI AI Product Team, the AI Business Development and Consumer Trust Analyst will support the delivery of innovative AI-powered solutions that enhance team effectiveness and create meaningful value for clients across Canada and global markets. You will contribute to the successful execution of strategic AI initiatives by partnering with businesses, technology, and other stakeholders to identify opportunities, develop capabilities, and drive adoption of AI-enabled products. This role plays an important part in advancing the NASCI AI strategy while ensuring all activities are conducted in accordance with regulatory requirements, internal policies, risk frameworks, and operational standards. Through a client-focused and collaborative approach, the individual helps translate business needs into impactful AI solutions that strengthen our team and client experience. You’ll be the connective tissue between our go-to-market (GTM) teams; Sales, Marketing, Customer Success, and Customer Support and our internal AI and engineering teams. You will also apply data-driven approach in launching and managing user acquisition campaigns to help contractors grow our software application portfolio. Responsibilities AI Business Development & Growth
- Identify, develop, and evaluate new AI-driven product or service opportunities within existing and prospective markets.
- Bring informed perspectives on Generative AI, Agentic AI, AI-enabled business processes, intelligent applications, and enterprise AI platforms.
- Design frameworks for explaining AI-driven interactions to consumers, reducing model drift, and managing algorithmic "hallucinations" or errors.
- Translate complex AI capabilities into clear business value propositions, ROI models, and executive pitches.
- Partner with sales and account teams to shape AI deals, run discovery sessions, and match client needs with scalable AI solutions.
- Assess proposed AI initiatives based on strategic impact, technical feasibility, financial return, and resource requirements.
- Document AI-specific workflows, including input/output expectations, model-supported decisions, evaluation criteria, and human-review steps.
- Evaluate ethical, legal, and operational risks associated with machine learning models, generative AI outputs, and automated decision-making.
- Design frameworks for explaining AI-driven interactions to consumers, reducing model drift, and managing algorithmic "hallucinations" or errors.
- Partner closely with sales and account teams to develop account-specific AI growth strategies.




- Expand NASCI AI footprint within strategic accounts by moving conversations from isolated experimentation to broader transformation programs.
- Develop compelling AI narratives, points of view, and executive-level propositions that differentiate our capabilities in the market.
- Maintain a strong understanding of the AI market, our technology partners’ evolving portfolios, client priorities, and competitive offerings. Executive Client Leadership
- Act as a trusted SabiPT AI Analyst to C-suite and senior client stakeholders.
- Help clients navigate the rapidly evolving AI landscape and distinguish practical opportunities from market hype.
- Advise clients on AI strategy, operating models, adoption, governance, value realization, and responsible deployment.
- Facilitate conversations that connect AI capabilities to business strategy, workforce transformation, customer experience, operational efficiency, and growth.
- Build credibility with both business executives and senior technology leaders.
- Maintain trusted client relationships beyond individual pursuits to support long-term account growth. Presales and Solution Shaping
- Lead executive discovery sessions, AI strategy workshops, innovation sessions, and solution envisioning engagements.
- Translate business priorities into credible AI transformation roadmaps and actionable consulting opportunities.
- Shape AI pursuits from initial client conversation through qualification, proposal development, oral presentations, negotiation, and transition to delivery.
- Create and present business cases that connect AI investments to measurable business outcomes.
- Collaborate with architects and subject matter experts to define solution approaches, estimates, delivery roadmaps, commercial models, assumptions, and risks.
- Ensure proposed solutions are technically credible, commercially viable, and aligned with the client’s ability to adopt and scale AI.
- Support proposal responses, executive presentations, demonstrations, proofs of concept, and client-facing solution narratives.
- Work with our technology partners, including Microsoft and Databricks, to develop and advance joint AI opportunities. Consumer Trust, Ethics & Governance
- Review NASCI AI projects to ensure they follow data privacy laws and ethical guidelines regarding bias and fairness. Protecting NASCI from legal risks and ensures the technology treats all users equitably.
- Evaluate whether a proposed AI solution is technically possible and financially worth the investment, including conducting cost-benefit analyses and predicting the potential return on investment for new AI projects.
- Work with data engineers and scientists to ensure datasets available is high-quality and relevant for training AI models. Often collaborating with data engineers to fix gaps in data collection before a project begins.
- Work with legal and compliance teams to draft and maintain standard operating procedures for ethical AI adoption.
- Review NASCI AI use cases and workflows to ensure adherence to data privacy laws (e.g., GDPR, PIPEDA), fairness standards, and anti-bias guidelines. Cross-Functional Execution
- Translate business and trust requirements into functional user stories, product backlogs, and acceptance criteria
- Track post-launch KPIs for AI products to ensure they meet commercial goals without compromising user equity or satisfaction.
- Apply practical delivery experience to ensure proposed AI solutions can move successfully from concept to production.
- Provide senior oversight during the early stages of strategic AI engagements and support a strong transition from sales to delivery.
- Participate in architecture and delivery reviews for high-profile or strategically important AI programs.
- Help teams identify delivery risks, adoption barriers, data dependencies, governance requirements, and Responsible AI considerations.
- Collaborate with AI engineers, data scientists, data engineers, architects, designers, change specialists, and industry experts.
- Support the development of reusable AI accelerators, demonstrations, reference architectures, and industry solutions. Required Qualifications What You'll Bring
- 5-10 or more years of experience across Artificial Intelligence, Machine Learning, Data Science, advanced analytics, business analysis, business development, product management, or digital/AI strategy; ideally within tech, fintech, or data-driven sectors or related technology consulting disciplines.
- Established professional credibility in AI,



with the ability to engage confidently with senior business and technology executives.
- Proven experience in consulting, professional services, technology advisory, or a comparable client-facing environment.
- Bachelor’s or master’s degree in business administration, Computer Science, Data Science, Economics, Law/Ethics, or a related field.
- Demonstrated success in opportunity origination, presales, business development, solution selling, or consulting sales.
- Experience shaping complex AI opportunities, including discovery, qualification, solution development, estimation, proposal creation, presentations, and commercial discussions.
- A track record of helping expand relationships and generate new work within strategic client accounts.
- Strong understanding of Generative AI, Agentic AI, enterprise AI adoption, and the evolution of AI-enabled business processes.
- Ability to translate complex AI concepts into clear business value, compelling executive narratives, and practical transformation roadmaps.
- Experience collaborating directly with sales executives, account leaders, technology partners, technical specialists, and delivery teams.
- Strong executive presence, communication, facilitation, storytelling, and presentation capabilities.
- Delivery experience with enterprise AI programs, providing a practical understanding of architecture, implementation, deployment, adoption, governance, and value realization.
- Strong commercial judgment and the ability to balance client value, technical feasibility, delivery risk, and commercial outcomes.
- Solid understanding of machine learning lifecycles, generative AI tools (e.g., LLMs, APIs), and data governance principles.
- Familiarity with AI ethics frameworks, data privacy regulations, and risk management standards.
- Strong commercial acumen, executive communication, stakeholder management, and critical/systems thinking Technology and AI Experience The ideal candidate will have credible experience across several of the following areas:
- Generative AI and Large Language Models
- Agentic AI and multi-agent solutions
- Retrieval-Augmented Generation and enterprise knowledge grounding
- AI orchestration, integration, evaluation, observability, security, and governance
- Responsible AI principles and enterprise risk management
- Proven ability to drive projects from analysis to actionable outcomes with minimal guidance and oversight.
- Experience leveraging GenAI tools (e.g., SabiPT) to accelerate analysis and problem-solving.
- AI development and agent platforms within our Microsoft and Databricks partner ecosystems
- Enterprise data and AI platforms, including third party solutions
- AI-enabled process transformation, copilots, intelligent automation, and workflow agents
- Python skills for automation, data analysis, and workflow optimization.
- Proficiency with data visualization tools (e.g., Tableau, Looker, Power BI).
- High-growth tech startup or performance advertising experience is a strong plus. To apply click https://netactsi.com/careers/ Please note that this role requires onsite presence at our Mississauga office. NASCI has become aware of a scam targeting jobseekers with fake "app optimization" and similar roles. We do not ask our candidates to download apps or make any form of payment(s). NASCI works with applicants through our Careers page and netactsi.com email addresses. If you are contacted through other unofficial channels (such as WhatsApp or Telegram) or asked to download an app or make a payment, these contacts are not legitimate. Confirm the information and contact us directly with any questions. NASCI is proud to be an equal opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send us a request at [email protected] or [email protected] Compensation at NASCI varies depending on a wide array of factors, which may include but are not limited to the office location, role, skill set, and level of experience. As required by local law, NASCI provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth. The recruiting efforts for this position are intended to fill a brand-new position. To support an efficient and fair hiring process, we may use technology-assisted tools, including AI, to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Job Type
s: Full-time, Part-time, Fixed term contract Pay: $82,000.00-$120,000.00 per year Expected hours: 35.0 – 40.0 per week

Advantages:
- On-site parking Work

Location:
Hybrid remote in Mississauga, ON

📌 AI Business Development and Consumer Trust Analyst (Mississauga)
🏢 Netact Services
📍 Mississauga