Receptionist – Pro Accessibility Position Overview Pro Accessibility is seeking a professional, organized, and personable Receptionist to serve as the first point of contact for clients, visitors, contractors, and community partners. The ideal candidate will provide exceptional customer service while supporting the daily administrative operations of a growing accessibility and construction consulting company. This role requires strong communication skills, attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities
Front Desk & Client Relations
- Greet and assist clients, visitors, and vendors in a professional and welcoming manner
- Answer and direct incoming phone calls and emails
- Schedule meetings, consultations, and site visits
- Maintain a clean, organized, and professional reception area
- Handle incoming and outgoing mail and deliveries Administrative Support
- Prepare and organize documents, reports, proposals, and correspondence
- Maintain electronic and physical filing systems
- Assist with data entry
- Support management and project teams with administrative duties
- Coordinate office supplies and inventory Project & Team Coordination
- Assist with scheduling for assessments, construction meetings, and project timelines
- Communicate with clients, contractors, architects, and consultants
- Track appointments and follow up on outstanding items
- Help coordinate company events, networking functions,



and client meetings Qualifications
- Previous experience in a receptionist, administrative assistant, or customer service role preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and collaboratively
- Professional appearance and demeanor
- Experience in construction, healthcare, accessibility, or professional services is considered an asset Preferred Skills
- Familiarity with scheduling software and CRM systems (Monday)
- Basic understanding of invoicing and office administration
- Ability to maintain confidentiality and professionalism
- Strong attention to detail and problem-solving skills Work Workplace
- Fast-paced professional office environment
- Collaborative and team-oriented culture
- Opportunity to contribute to meaningful accessibility and inclusive design projects About Pro Accessibility Pro Accessibility specializes in accessibility consulting, barrier-free design solutions, and project management services that help create safe, functional, and inclusive environments for individuals of all abilities. Our team works closely with healthcare providers, property owners, architects, contractors, and community organizations to deliver practical and compassionate accessibility solutions. Pay: $18.00-$20.00 per hour Work

Location:
In person

📌 Receptionist Position (Concord)
🏢 Pro Accessibility
📍 Concord