POSITION SUMMARY The Human Resources Coordinator is the first point of contact for employees seeking support with workplace questions and concerns. This role provides approachable, timely, and confidential assistance while supporting recruitment, onboarding, benefits administration, employee relations, and day-to-day HR operations. Working closely with the Human Resources Director, the Coordinator helps employees understand company policies and programs, maintains accurate employee records, and supports a consistent and positive employee experience across office, shop, and site operations.

KEY RESPONSIBILITIES
Employee Support and Communication
- Serve as the first point of contact for employee questions about policies, benefits, vacation, leaves, attendance, and other employment matters.
- Listen to employee concerns, gather relevant information, and provide guidance within the scope of the role.
- Recognize and promptly escalate sensitive or complex matters to the Human Resources Director, including harassment allegations, accommodation requests, and concerns requiring investigation.
- Follow up on employee inquiries and coordinate with payroll, supervisors, and other departments to resolve issues.
- Explain HR information clearly and respectfully, adapting communication to employees with different language and literacy needs. Recruitment and Selection
- Support recruitment activities, including preparing job postings, reviewing applications, conducting initial phone screens, and coordinating interviews.
- Maintain applicant records and communicate with candidates throughout the hiring process.
- Coordinate reference checks and other applicable pre-employment requirements.
- Prepare offer letters and employment documentation for review and approval.
- Support hiring managers with recruitment administration and the employee requisition process. Onboarding and Employee Changes
- Coordinate onboarding activities so new employees have the information, documentation, and support needed to begin work.
- Conduct HR orientation covering company policies, advantages, employee programs, and workplace expectations.
- Coordinate with payroll, IT, Health and Safety, and hiring managers to prepare for new hires.
- Track onboarding completion and follow up with new employees and supervisors during the introductory period.
- Prepare approved documentation for changes to positions, compensation, reporting relationships, and employment status.
- Support offboarding administration, including documentation, exit interviews, and coordination with relevant departments.
- Work with Health and Safety, hiring managers, and other departments to identify and implement improvements that streamline onboarding and training for new employees and those delivering the training. Benefits and HR Administration
- Administer employee benefit and group retirement plan enrolments, changes, and terminations in accordance with plan requirements.
- Explain enrolment requirements and direct employees to the appropriate provider for coverage or claims questions.




- Monitor eligibility dates and follow up on outstanding forms.
- Maintain accurate employee information in HR systems and personnel files.
- Prepare employment confirmation letters and other routine HR correspondence.
- Coordinate approved employee information changes with payroll and maintain supporting records. Employee Relations and Attendance
- Support the Human Resources Director with employee relations matters through factual documentation, information gathering, and follow-up.
- Assist with attendance tracking and identify patterns or concerns for review.
- Coordinate documentation for leaves of absence, return-to-work arrangements, and workplace accommodations under the direction of the Human Resources Director.
- Assist with preparing disciplinary documentation and tracking agreed actions.
- Handle employee information with discretion and share it only with those who require it for their responsibilities. Health and Safety Support
- Participate as a member of the Joint Health and Safety Committee (JHSC), contributing to discussions and identifying opportunities to improve workplace health and safety.
- Provide backup support to the Health and Safety Coordinator with WSIB claims and return-to-work activities, including submitting claim forms, maintaining documentation, communicating with WSIB representatives, and following up on return-to-work arrangements, as required.
- Stay informed of workplace injury claims and work restrictions, and assist the Health and Safety Coordinator with follow-up and return-to-work activities when needed.
- Support follow-up on the contributing factors of workplace injuries and near misses by bringing concerns to the Health and Safety Coordinator and appropriate management personnel.
- Assist the Health and Safety Coordinator and JHSC representative during Ministry of Labour, Immigration, Training and Skills Development inspections, including coordinating requested information and supporting follow-up on any orders issued. HR Programs and Compliance
- Coordinate performance review schedules, reminders, and completion tracking.
- Support employee communications, policy updates, training, and recognition initiatives.
- Maintain HR trackers and prepare routine reports.
- Support compliance with applicable employment, human rights, accessibility, and privacy requirements.
- Identify opportunities to improve HR processes and employee service. QUALIFICATIONS AND EXPERIENCE Required
- Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
- Experience supporting recruitment, onboarding, benefits administration, and employee inquiries.




- Working knowledge of Ontario employment standards, human rights, and accessibility requirements.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
- Experience maintaining employee records and using human resources information systems.
- Strong verbal and written communication skills in English. Preferred and Assets
- Two to four years of HR coordination or generalist support experience is preferred.
- Ability to communicate in Low German or Spanish is strongly preferred to support communication with employees across the organization.
- Experience supporting employees in manufacturing, construction, or a similar operational environment is an asset.
- Experience supporting WSIB claims, return-to-work programs, workplace health and safety activities, or a Joint Health and Safety Committee is an asset.
- Experience with ADP is an asset.
- CHRP designation, or progress toward the designation, is an asset. TECHNICAL SKILLS Required
- Approachable and responsive, with the ability to make employees comfortable asking questions and raising concerns.
- Strong listening and communication skills, with the ability to explain information clearly and respectfully to employees with different language and literacy needs.
- Sound judgment and problem-solving skills, including the ability to recognize when to involve the Human Resources Director.
- Ability to handle sensitive employee and business information with confidentiality and discretion.
- Strong organizational and time-management skills, with the ability to manage competing priorities and follow through on commitments.
- High level of accuracy and attention to detail when maintaining employee records, preparing correspondence, and compiling reports.
- Ability to treat employees fairly and consistently while remaining objective when addressing concerns.
- Ability to take initiative, identify outstanding issues, and work effectively with employees, supervisors, and other departments. WORKING CONDITIONS
- Work environment: Office
- Schedule: 8:00 AM – 4:30 PM
- Travel: Minimal to no regular travel expected. Company Incentive Programs
- Annual Bonus: Eligible for annual bonus program, currently targeted at 20%, subject to company performance, individual performance, and applicable plan terms.
- Health and Dental

Benefits:
Eligible for a competitive health and dental benefits package through Manulife following 90 days of employment, subject to plan terms and conditions.
- Retirement Savings Plan: Eligible to participate in the company retirement savings plan through Manulife following 1 year of employment. Company matching begins at 2% and increases based on years of service, subject to plan terms and conditions. Pay: $55,000.00-$72,500.00 per year

Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match Application question(s):
- Are you legally authorized to work in Canada?
- What are your salary expectations for this role? Work

Location:
In person

📌 Human Resources Coordinator (Leamington)
🏢 South Essex Fabricating
📍 Leamington