Lead client services at Viral Nation through portfolio strategy, revenue performance, and senior-level relationship management across social and influencer accounts.
This director-level position requires 8+ years in client services or account management, preferably within media, digital, or social/influencer agencies. You will guide integrated proposals, account delivery, operational consistency, and portfolio growth. The work connects client satisfaction, revenue growth, profitability, and team development.
Key Responsibilities: Lead portfolio strategy and revenue performance through prioritized growth plans
Forecast, plan, and resource teams for delivery and financial performance
Build trusted senior client relationships focused on measurable business impact
Develop major proposals with strategy,
pricing, and campaign concepts
Lead and develop senior account leaders across the portfolio
Requirements: 8+ years in client services or account management
Media, digital, or social/influencer agency experience preferred
Proven ability to grow key client relationships
Experience overseeing satisfaction, revenue, and profitability metrics
Ability to lead and develop high-performing teams
Bring strategic client leadership, account growth expertise, and people management experience to Viral Nation’s integrated agency portfolio.