Apply operations research and mathematical optimization to workforce planning at Miratech, with remote flexibility and enterprise-scale scheduling challenges.
As an Operations Research Engineer, you will support Miratech’s Workforce Management product stream. You will design optimization models, constraint programs, and production-grade services for contact center planning. The work connects business requirements with scheduling, staffing, coverage management, and resource allocation.
Key Responsibilities: Develop optimization models for workforce planning and resource allocation
Implement schedule optimization using OR-Tools and CP-SAT
Build maintainable constraint models and production solver services
Validate schedule quality, coverage, violations,



and solve time
Present methodologies and results to stakeholders
Requirements: Six or more years designing production optimization solutions
Experience with OR-Tools or comparable optimization solvers
Foundation in linear, integer, or stochastic optimization
Workforce or resource scheduling experience
Proficiency in Java, Python, or C++
Use optimization, constraint programming, and software engineering to advance Miratech workforce scheduling services for enterprise contact centers.

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📌 Senior Optimization Engineer Workforce Planning (Alberta)
🏢 Miratech
📍 Alberta