JOB DESCRIPTION
The Union Club of British Columbia is seeking an experienced Food and Beverage Supervisor to supervise and coordinate day-to-day front-of-house food and beverage service operations across its restaurant, bar, banquet and other food and beverage service areas. Reporting to the Assistant Manager Food and Beverage Operations, the Food and Beverage Supervisor supervises and coordinates food and beverage service employees during assigned shifts, establishes work schedules and procedures, assigns duties and service areas, provides training and direction to employees, monitors service standards and ensures established food-safety, responsible beverage service, workplace-safety and Club procedures are followed. This is a hands-on supervisory position. The Food and Beverage Supervisor works closely with restaurant, bar, banquet, culinary and management teams to coordinate service and maintain productive operations. The Supervisor may provide direct food and beverage service, including bartending support, when required during peak periods or other operational needs; however, the primary responsibilities of the position are the supervision and coordination of food and beverage service employees. DUTIES
- Supervise and coordinate the activities of servers, bartenders, hosts and other food and beverage service employees during assigned shifts.
- Establish work schedules and procedures and coordinate the activities of employees involved in food and beverage service.
- Establish and communicate daily work priorities, service procedures and operating requirements to food and beverage service employees.
- Train new employees in job duties, service procedures, food and beverage standards, sanitation, workplace safety and Club procedures.




- Monitor food and beverage service to ensure established standards for quality, presentation, timing and customer service are maintained.
- Monitor service levels and adjust employee assignments and workflow as required to maintain efficient operations.
- Respond to member and guest concerns during service.
- Monitor food, beverage and service supply levels and communicate replenishment and ordering requirements to management.
- Maintain and assist with records relating to stock, beverage inventory, sales, wastage, service issues and other operational matters.
- Ensure food and beverage service employees comply with established food-safety, sanitation, workplace health and safety, responsible alcohol service and Club procedures. EMPLOYMENT REQUIREMENTS
- Completion of secondary school.
- Minimum two years of experience in food and beverage service, including experience supervising, coordinating or providing shift leadership to food and beverage service employees.
- Experience in restaurant, bar, banquet, hotel, private club or comparable food service operations.
- Experience coordinating front-of-house employees and food and beverage service during busy service periods.
- Working knowledge of restaurant, bar and other food and beverage service procedures.
- Experience training, coaching or providing direction to food and beverage service employees.




- Knowledge of food safety, sanitation, workplace safety and responsible alcohol service practices.
- Serving It Right certification required or must be obtained before commencing duties involving liquor service.
- FOODSAFE certification or equivalent food-safety certification is an asset.
- Experience using point-of-sale systems.
- Bartending experience and knowledge of wine, cocktails and beverage service is an asset.
- Strong organizational, communication, customer-service and time-management skills.
- Ability to supervise employees and manage competing operational priorities in a fast-paced food and beverage environment.
- Ability to work evenings, weekends, holidays and variable shifts according to operational requirements. WORKING CONDITIONS
- Full-time position of 32–40 hours per week.
- Work involves extended periods of standing and walking during service.
- Work is performed in a fast-paced hospitality environment across restaurant, bar, banquet and other food and beverage service areas.
- The position may require lifting and carrying food, beverages, supplies and service equipment as part of normal food and beverage operations. BENEFITS Health, dental, vision, extended healthcare advantages such as acupuncture, massage, chiropractic and long-term disability coverage as outlined in the employee healthcare handbook.

HOW TO APPLY
Please submit your résumé to: Email: [email protected] Telephone: (phone hidden) Pay: $20.00-$25.95 per hour Expected hours: 35.0 per week

Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care Work

Location:
In person

📌 Food & Beverage Supervisor (Victoria)
🏢 Union Club Of British Columbia
📍 Victoria