Job Overview We are seeking a reliable, organized, and hands-on Director of Operations to oversee the day-to-day operations of our lawn care, property maintenance, and snow removal services. This role is responsible for coordinating crews, managing schedules, ensuring quality control, supporting customer satisfaction, and helping the company operate efficiently year-round. Snow removal experience is a REQUIREMENT. The ideal candidate is a strong leader who can balance field operations, staff management, client communication, and logistical planning while maintaining high standards of safety and professionalism. Job

Responsibilities:
Operations & Scheduling
- Coordinate daily schedules, routes, and crew assignments
- Ensure jobs are completed efficiently, safely, and to company standards
- Monitor workflow, labour productivity, and equipment utilization
- Assist with seasonal planning and operational logistics
- Adjust schedules based on weather, emergencies, or client needs Crew Leadership
- Lead, train, and support field staff and foremen
- Conduct regular site visits and quality control inspections
- Promote accountability, teamwork, and professionalism
- Ensure staff follow all company safety procedures and policies Client & Customer Service
- Communicate with customers regarding scheduling, service concerns, and special requests
- Resolve operational or service-related issues promptly
- Maintain positive relationships with commercial and residential clients Equipment & Property Management
- Monitor equipment condition and maintenance schedules
- Coordinate repairs and preventative maintenance
- Ensure crews have proper tools, materials,



and supplies
- Assist with inventory tracking and material ordering Seasonal Responsibilities Summer Operations
- Lawn maintenance operations
- Property maintenance coordination
- Garden and landscaping project oversight
- Quality inspections and route efficiency management Winter Operations
- Snow removal coordination and dispatching
- Weather monitoring and storm planning
- Managing sidewalk crews and equipment operators
- Ensuring timely completion of commercial snow contracts Qualifications
- Previous experience in lawn care, landscaping, property maintenance, and snow removal operations
- Leadership or supervisory experience preferred
- Solid organizational and communication skills
- Ability to work in fast-paced and weather-dependent environments
- Knowledge of landscaping and snow removal equipment
- Valid driver’s license with clean driving record
- Ability to work flexible hours, including early mornings, evenings, and winter storm events Preferred Skills
- Route planning and scheduling experience
- Experience operating commercial equipment
- Basic estimating or job costing knowledge
- Problem-solving and decision-making abilities
- Ability to lead by example and work alongside crews when needed

What We Offer
- Competitive compensation (based on experience)
- Year-round employment
- Growth and advancement potential
- Supportive team environment
- Company vehicle or vehicle allowance
- Training and professional development opportunities Pay: $75,000.00-$80,000.00 per year

Experience:
- Snow Removal: 3 years (required) Work

Location:
In person

📌 Director of Operations (Strathroy)
🏢 Brad's Lawn Care
📍 Strathroy